Privacy Policy

Introduction

My Parents Plan (“we,” “us,” or “our”) operates the website myparentsplan.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, and contact details you provide when creating an account or completing an intake interview.
• Health-related information: Information about your parent's diagnosis, care needs, and living situation that you voluntarily share during the intake process.
• Financial information: General asset range and benefits eligibility data you provide through our screener tools. We do not store credit card numbers. Payment processing is handled securely by Stripe.
• Usage data: Browser type, pages visited, time spent on pages, and other analytics data collected through standard web technologies.

How We Use Your Information

• To create and deliver your personalized care plan
• To provide facility recommendations and benefits screening
• To process payments and manage your account
• To send you updates about your care plan (if subscribed)
• To improve our services and user experience
• To respond to your inquiries and provide customer support

What We Do Not Do

• We do not sell your personal information to third parties
• We do not share your data with care facilities for marketing purposes
• We do not accept referral fees from any facility or service provider
• We do not use your health information for advertising

Data Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure database storage through Supabase, and PCI-compliant payment processing through Stripe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party services to operate our platform: Supabase (database and authentication), Stripe (payment processing), and Vercel (website hosting). Each of these services has its own privacy policy governing how they handle data.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at contact@myparentsplan.com. If you have an account, you can also update your information through your dashboard.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at contact@myparentsplan.com.